New Video: How to Deliver Service Performance Assurance

Check out our new video highlighting the key success factors for performance assurance in complex, virtualized, cloud and physical IT environments. Find out why eG Innovations is the clear choice for organizations looking to enable delightful user experiences, keep mission-critical business services at peak performance and deliver on the ROI promise of transformational IT investments.

eG Innovations provides intelligent performance management solutions that dramatically accelerate the discovery, diagnosis, and resolution of service performance issues in virtual, cloud, and physical service infrastructures. Only eG Innovations offers 360-degree service visibility with automated, virtualization-aware performance correlation across every layer and every tier ‒ from desktops to applications and from network to storage. This unique approach delivers deep, actionable insights into the true causes of cross-domain service performance issues and enables administrators to pre-emptively detect, diagnose and fix root-cause issues ‒ before end users notice.

eG Innovations’ award-winning performance management and monitoring solutions are trusted by the world’s most demanding companies to enable delightful user experiences, keep mission-critical business services at peak performance and deliver on the ROI promise of transformational IT investments. Customers include: JP Morgan Chase, Citigroup, Depository Trust and Clearing Corporation, Cathay Bank, Comcast, Intuit, Sandisk, AllScripts, Honeywell, Samsung, Xerox, Marathon Oil and many more.

For more details, visit the eG Innovations website.

Unified Citrix Management in the Limelight

This week, Citrix made several interesting announcements about the future of their product suite. Among the key announcements was the forthcoming Excalibur release which will include a common management console for their XenApp and XenDesktop technologies. While Excalibur will provide users flexibility to decide how to deliver different applications and desktops to users, it will also include a common console for performance management as well. A unified solution for performance management, diagnosis and reporting across XenApp and XenDesktop deployments is something eG Innovations has been providing for years with our eG Enterprise product suite. We will be watching the Excalibur rollout with interest, to see how the integration of the Citrix products works and what changes are necessary in the management and reporting aspects to deal with the integrated solution.

Of the different articles written about the new Citrix announcements, this one from Computerworld caught the eye. Of particular interest is the quote from IDG:

Getting the management right is incredibly important for Citrix, according to Nathan Hill, research director at Gartner. ”The complexity of managing Citrix environments has historically been a big challenge for organizations.,” said Hill.

We at eG Innovations totally agree! Check out our Citrix performance management solutions:

XenApp Monitoring: http://www.eginnovations.com/web/egcitrix.htm
XenDesktop Monitoring: http://www.eginnovations.com/web/xendesktopmonitor.htm
XenServer Monitoring: http://www.eginnovations.com/web/citrix-xenserver-overview.htm

Challenges in Virtualizing SAP

Here is an interesting blog post on the challenges and opportunities in virtualizing SAP. A recent Aberdeen Group survey indicates that only 31% of SAP deployments have been virtualized so far. When SAP users were questioned about the reasons for not moving to a virtualized infrastructure for supporting SAP, four key areas of concern were mentioned:

• Uncertainty as to the ROI (40%)
• Fear of harming performance (40%)
• Security (27%)
• Lack of resources to conduct the transition (27%)

Being one of the few VMware Ready and SAP Ready certified products in the market, eG Enterprise is uniquely qualified to address the performance management needs of virtualized SAP infrastructures. For more information, visit http://www.eginnovations.com

 

Interesting Virtualization Statistics

Below are some interesting statistics regarding the adoption and growth of virtualization technologies. These stats are from a recent VMware presentation.

• What percent of workloads are virtualized currently?

The results indicate a continued increase in adoption of virtualization technologies in the enterprise.

• Which applications are being virtualized the most?

The results indicate that Microsoft Exchange, Sharepoint and SQL have been heavily virtualized. In terms of percentage growth, there are more instances of SAP being virtualized as compared to other applications!

• What about VM density? Are there more VMs being deployed per physical host today than before?

The results indicate an increase in VM density for server/application workloads but the increase is not significant.

Take the performance management & monitoring survey – get the free report

Take the 5-minute survey on Performance Management & Monitoring trends and get a free copy of the survey report: http://www.surveymonkey.com/s/performancesurvey2012

This report will help you understand what your peers think about performance management and where the market is going. It will also help eG Innovations deliver better products to you. The aggregated survey results are anonymous.

Welcoming our New Partner IO Integration

We’re excited that IO Integration, a leading systems integrator specializing in asset management tools and workflow solutions, has selected eG Enterprise as the performance management platform for its new IO Monitor remote monitoring service.

Bill Covington, COO of IO Integration said, “We have evaluated all major performance management solutions and were truly impressed with eG Innovations’ ability to proactively pinpoint performance issues across multiple mission-critical systems, whether they are physical, virtualized or cloud based, and do so before issues impact user productivity and ROI. Our new IO Monitor service now offers true 24x7x365 support and offers total performance visibility across every layer of every tier of our client’s IT infrastructure.”

IO Integration uses eG Enterprise to enable its clients to keep their mission-critical business services running at peak performance, and to deliver tangible ROI to clients undertaking transformational IT initiatives.

This partnership allows IO Integration to expand the range of services offered to clients to include advanced remote performance management, analysis, and reporting of mission-critical systems. It will dramatically accelerate the discovery, diagnosis, and resolution of service performance and user experience issues.

The 451 Group Reviews eG Enterprise-On-Tap

The 451 Group recently reviewed the eG Innovations’ eG Enterprise-on-Tap cloud hosted monitoring service. In this note, Dennis Callaghan, Senior Analyst, Enterprise Software at the 451 Group writes “We think it could be a compelling service for eG Innovations’ customers and prospects, especially service providers and enterprises with significant private cloud investments. We’ve always been impressed with the technology behind this company. Judging from its latest release and improved customer adoption, the marketing side of the house seems to be catching up. “. To read the complete report, please see http://www.eginnovations.com/web/news/egenterprise-ontap.htm

On eG Innovations, the report goes on to add “Unlike many startups, especially in the IT performance management space, eG Innovations is competing for and winning some enterprise deals.” The excellent return on investment that it offers is one of the main reasons many large enterprises are turning to eG Enterprise. The many benefits that eG Enterprise offers to enterprises are well documented in this TechValidate survey of 250 enterprise users who have deployed eG Enterprise in the recent past – click here to read the survey results >>>

IT Spending in 2010 – Goldman Sachs Updates Report

Goldman Sachs have just updated their report on IT Spending in 2010 and 2011. Key findings of this report are:

• IT spending is expected to be up 7% in 2010, but it will only be up 4% in 2011.
• There was significant pent-up demand in the first half of 2010. Goldman expects decelerating growth in the 2nd half.
• Government spending in US and UK expected to be down, impacting second half numbers for 2010.

Additional findings from this report are also interesting. On the Enterprise server front, HP and Cisco are gaining at the expense of Oracle/Sun. On the software provider front, VMware, Solarwinds, salesforce.com were the top three gainers.

The survey also points to increasing SaaS adoption in the enterprise, although SaaS licenses are still a very small portion of total licenses (responses to the survey indicated 3% of their licenses were delivered over SaaS – likely to increase to 5% next year). Top SaaS applications for the enterprise are web conferencing, email, and human capital management apps.

Not surprisingly, VMware, Microsoft, and Citrix are dominant in the virtual desktop market with VMware and Citrix alone accounting for 90% mindshare!

The Countdown Begins …

We will be announcing the release of eG Enterprise version 5 at VMworld 2010 in San Francisco in two weeks time. This will be a pretty significant release – over one hundred enhancements in all. Some key statistics for this release include: support for monitoring 120+ applications, 10+ operating systems, 7 virtualization platforms, and 10000+ distinct performance and configuration metric types collected. Phew!

We will be demonstrating all of the cool enhancements at our booth – #1039 at VMworld 2010 in San Francisco. Be sure to stop by if you will be at the show. If not, you can always contact us and ask for a demonstration.

Going Green for Servers Not Processes!

A few days back, we responded to an RFP for a virtualization monitoring, diagnosis, reporting, and trending solution. The RFP had been put out by a very large and reputed organization that is going through a datacenter refresh. They are in the process of virtualizing all their servers and are looking for a monitoring solution to help them during the move and beyond.

The RFP had over a hundred questions and the responses had to be submitted in hard copy format (16 copies!) and 4 CDs. We had to print over a thousand pages (yuck!) and courier our response.

Guess these folks believe in Going Green for the servers but not for all other processes!