Going Beyond IT Performance Management: A Strong Foundation for IT Security and Compliance


Did you know that eG Enterprise offers far more than IT performance monitoring?

As our customers know, eG Innovations provides exceptional IT performance management or as our tagline says, “total performance visibility,” but that’s really just the beginning of the story. Going Beyond is a periodic post where we talk about other, somewhat less well known eG Enterprise capabilities and features. This week, we’ll discuss some of eG Enterprise’s outstanding capabilities to proactively manage critical IT security and compliance tasks.

eg-innovations-it-security-and-complianceAs recently as last week the news has been filled with new security breaches in social media, e-commerce and healthcare, and the sheer numbers involved can be staggering. Thousands, tens of thousands, and sometimes millions of records are reported to be exposed to identity theft and other dangerous outcomes. As the potential risk grows, the government’s response traditionally involves requiring more detailed reporting by IT departments. And inside of individual organizations, increased exposure to risk often results in internal IT security and compliance policies designed to preempt legal requirements and market-driven expectations.

In particular, the healthcare and financial industries are subject to extensive government mandated documentation of access to IT resources.  Companies in these industries must participate in audits that are focused on administrative and end-user access to and usage of resources. For example, when a bank or medical facility has an upcoming audit, the Security or Compliance Officer will likely request documentation relating to most or all of the following:

  • Administrative access
  • System security
  • Change control
  • Resource access
  • Mechanisms to safeguard against inappropriate user activity

Without an end-to-end monitoring solution to rely on, the IT organization and the security/compliance groups can only communicate reactively rather than proactively, and thus must expend countless extra man-hours to meet the documentation demand by tracking down information from various siloed resources.

Fortunately, eG Enterprise has a solution for this ongoing (and escalating) situation.  Its standard web-based reports enable your team to easily fulfill required security/compliance audit requests, as well as meet internal company policies, all from a single, user-friendly interface. Centralized data collection and reporting eliminates errors, saves time and reduces the stress often associated with these critical tasks. Further, the reports can be automatically generated on a scheduled basis, or ad hoc anytime.

For a detailed description of how eG Enterprise expedites security auditing, we have assembled a solution brief entitled, Unified Monitoring and Reporting for IT Security and Compliance. This document describes how organizations can use eG Enterprise’s prebuilt reports to quickly and accurately document all required data related to access, security, and verification. Download Here

These embedded security and compliance capabilities are included at no additional charge, and we encourage our customers to utilize these time-saving features to take a step beyond “total performance visibility.”

eG Enterprise Solution Brief: Unified Monitoring and Reporting for IT Security and Compliance

Enhance Healthcare IT and Improve Patient Care


innovationwordcloud400FACT: Preventable medical errors are the 3rd leading cause of death in the United States right behind heart disease and cancer. It doesn’t seem possible but according to “Death by Medical Mistakes Hits Record” in Healthcare IT News it’s true and the related financial costs may be as high as $1 trillion dollars.

Certainly many of the deaths are due to situations Healthcare IT has no influence over, but some are due to preventable problems such as inaccurate and missing records or systems which are completely down, experiencing application or database slow-time when doctors, clinicians and patients are in critical need.

According another Healthcare IT News article “The True Nature of Recovery: 5 Ways to Mitigate Downtime, Data Loss” there are a number of things that Healthcare CIOs and IT managers can do to mitigate the risks to both patients and the bottom line of healthcare organizations. Though the article is focused on disaster recovery it is very quick to point out that knowing your systems, avoiding points of failure and ensuring that you have the data necessary to right-size, avoid cost over runs and prepare for emerging technologies are highly important.

What Healthcare IT organizations need is a solution that helps reduce IT complexity, increases performance, tracks app adoption, offers role based reporting and grants CIOs, Managers and admins “universal insight” across the solution stack as well as all other interdependent physical and virtual layers; and they need the ability to do it all from just a single interface instead of multiple silo-centric tools.

Within our most recent Enterprise Solution Brief specifically for Healthcare IT you will discover

  • 4 key benefits that improve Healthcare IT efficiency and result in enhanced patient care
  • What factors are driving “Healthcare IT Transformation
  • How to “Enable Successful Healthcare IT Transformation
  • How eG Enterprise Universal Insight is “Ready for the Future of Healthcare IT”
  • How eG Enterprise Universal Insight is a “Force Multiplier for Healthcare IT”

Read the brief then let us show you the many ways that eG Enterprise Universal Insight can enhance your Healthcare IT department, improve patient care and save lives.

Email info@eginnovations.com

Call 866.526.6700

Visit eG Innovations at Citrix Summit in Las Vegas


Citrix performance and user experience management is a rapidly growing market. At eG Innovations, we provide a best of breed Citrix Ready product suite for unified XenApp, XenMobile, XenDesktop, and XenServer performance management. Many of the largest Citrix deployments in the world rely on eG Innovations solutions for proactive Citrix performance management and universal insight.

Citrix-Summit-2015

Visit us at Citrix Summit in Las Vegas this week (booth #500) to see the Citrix performance management solution in action. Explore partner opportunities to collaborate in the new year and see how we can help you deliver the best Citrix experience to your customers.

We look forward to seeing you at Citrix Summit in Las Vegas!

ORACLE Database Performance Monitoring, Diagnosis and Reporting with eG Enterprise [Live Demo]


oracle_database_logoJoin the live demo ORACLE Database Performance Monitoring, Diagnosis and Reporting with eG Enterprise on November 19 @ at 11am ET | 10am CT | 8am PT | 4pm UK | 5pm CET.

Register now: https://www4.gotomeeting.com/register/928964023

The Oracle database platform is powering many of today’s business-critical applications and services. As applications and IT infrastructures are getting more complex and interconnected, performance issues anywhere in the IT infrastructure can quickly cascade and negatively impact end user experience. When Oracle database access is slow, is the issue with the Oracle database configuration or sizing? Or could it because of the storage tier? Virtualization platform? Application queries? Network?

Join this live demo to see how next-generation performance monitoring & analytics provides deep visibility into Oracle database environments to accelerate the diagnosis of application and server performance issues, and quickly restore user experience. During the live demonstration, we will show you how to:

  • Have a single unified monitoring solution that addresses your database, virtualization, network and storage monitoring, diagnosis, analytics, and reporting needs;
  • Use intelligent analytics to analyze and correlate performance inside the database server and across the other tiers of your IT environment to provide unparalleled speed & ease of proactive alerting, diagnosis & analysis;
  • View best-in-class customizable dashboards that integrate performance metrics regarding the database and other tiers to provide real-time role-based and domain-based views on user experience, system and service health, resource consumption, capacity and more;
  • Report on historical performance and trends and analyze usage patterns to right-size and optimize your IT infrastructure for maximum ROI;

We look forward to seeing you on November 19!

Proactive Performance Monitoring for Unix and Windows Environments from a Single Pane of Glass [Live Demo]


Join the live demo “Proactive Performance Monitoring for Unix and Windows Environments from a Single Pane of Glass” on November 5 @ at 11 am ET | 10 am CT | 8 am PT | 4 pm UK | 5 pm CET.

Windows-Unix

Many of today’s business-critical applications and services are running on heterogeneous server platforms. Most enterprise have a mix of UNIX servers running Oracle Solaris, IBM AIX, Red Hat Linux, HPUX, Novell SuSE Linux, CentOS or Free BSD and Microsoft Windows servers.

As applications and IT infrastructures are getting more complex and interconnected, performance issues anywhere in the IT infrastructure can quickly cascade and negatively impact end user experience.

Join this live demo to see how next-generation performance monitoring & analytics provides deep visibility into UNIX and Windows environments to accelerate the diagnosis of application and server performance issues, and quickly restore user experience. During the live demonstration, we will show you how to:

  • Have a single unified monitoring solution that addresses your server & application monitoring, diagnosis, analytics, and reporting needs;
  • Use intelligent analytics to analyze and correlate performance inside the server and across the tiers of your IT environment to provide unparalleled speed & ease of proactive alerting, diagnosis & analysis;
  • View best-in-class customizable dashboards that integrate server performance metrics to provide real-time role-based and domain-based views on user experience, system and service health, resource consumption, capacity and more;
  • Report on historical performance and trends and analyze usage patterns to right-size and optimize your IT infrastructure for maximum ROI;

We look forward to seeing you at the live demo!

Universal Insight for Citrix XenMobile


MDM devicesAccording to the Gartner study “Bring Your Own Device: The Facts and the Future” by the year 2017 half of all businesses will require employees to bring their own device. It saves the business money, users are more productive while on-the-go and they may even receive reimbursement for part or all of their device contract.

However, as this article in SC Magazine reveals when it comes to BYOD and MDM a vast majority of employee devices cannot pass a basic security scan or compliance review. That in and of itself poses a major threat to business continuity and user productivity. All it takes is one blacklisted program on a non-compliant device for resources to become hijacked, productivity to decline and data integrity to be compromised.

Add to that all the things that businesses need to consider such as everyday productivity, common access, separation of user and business applications, interoperability and scalability and it is easy to understand why implementing Citrix XenMobile and then maintaining continuity can be challenging.

What businesses need is a solution that helps reduce IT complexity, increases performance, tracks app adoption, offers role based reporting and grants admins “Universal Insight” across the solution stack as well as all other interdependent physical and virtual layers; and they need the ability to do it all from just a single interface instead of multiple silo-centric tools.

Within our most recent eG Enterprise solution brief for Citrix XenMobile you will discover

  • 6 key benefits of having the right solution for Citrix XenMobile
  • “Why Universal Insight Matters
  • Root-Cause in a Single Click”
  • “Enhanced capabilities for XenMobile” such as virtualization-aware technology

Whether you are Citrix customer researching XenMobile as your BYOD solution or have already embraced it and want to know more about how “Universal Insight” can turn your XenMobile deployment into a competitive advantage read the brief and then email us info@eginnovations.com or call 866.526.6700

Unified Monitoring, Diagnosis and Reporting of IT Infrastructure Performance with eG Enterprise v6 [LIVE DEMO]


Join the live demo “Unified Monitoring, Diagnosis and Reporting of IT Infrastructure Performance with eG Enterprise v6” on October 9, 2014 at 11am ET | 10am CT | 8am PT | 5pm UK | 5pm CET.

Register now: https://www4.gotomeeting.com/register/971626975

eG Enterprise v6
See live the brand-new release of eG Enterprise v6 – the first intelligent performance monitoring solution designed to simplify the management of today’s complex and distributed IT environments. Find out how eG Enterprise helps you make IT Operations more productive, reduce IT support cost & complexity, and keep your end users happy & productive. During the live demonstration, we will show how you can:

  • Have a single unified solution that addresses your application monitoring, database monitoring, server monitoring, network monitoring, virtualization monitoring, service monitoring and even mobile device monitoring needs;
  • Use intelligent analytics to analyze and correlate performance across the tiers to provide unparalleled speed & ease of proactive alerting, diagnosis & analysis;
  • View best-in-class customizable dashboards that integrate performance metrics to provide real-time role-based and domain-based views on user experience, system and service health, resource consumption, capacity and more;
  • Report on historical performance and trends and analyze usage patterns to right-size and optimize your IT infrastructure for maximum ROI;
  • Address gaps in your current monitoring for Citrix XenApp/XenDesktop, virtual desktop infrastructures (VDI), multi-tier Java applications and heavily virtualized IT environments – in the cloud or on-premise;

Title:  Unified Monitoring, Diagnosis and Reporting of IT Infrastructure Performance with eG Enterprise v6

Registration:  https://www4.gotomeeting.com/register/971626975

Date:  October 9, 2014 at 11am ET | 10am CT | 8am PT | 4pm UK | 5pm CET

Presenters: Bala Vaidhinathan (CTO, eG Innovations), Holger Schulze (VP Marketing, eG Innovations)

  • Are you having to spend hours troubleshooting problems by looking at multiple different tools?
  • Yearn to have a single pane of glass view into your entire IT infrastructure?
  • Wish you could drill down and with just one click determine where the root-cause of a problem lies and call the right expert to get it fixed quickly?

Get your answer on October 9.