Citrix XenApp/XenDesktop 7.x: Upgrades/Migrations are Lagging


As a follow up to our previous post, we have some more poll data to share from our Citrix XenApp and XenDesktop 7.x webinar in late August. During the webinar we polled the 500+ attendees to find out where they were with the Citrix XA/XD 7.x rollout.

Citrix XenApp/XenDesktop 7.x was first released almost two and half years ago. But interestingly, we found that many Citrix customers are continuing to run earlier versions of Citrix XenApp and XenDesktop.

eG Innovations Poll: Citrix XenApp / XenDesktop Pre-Version 7.x Installations

Citrix XenApp 6.x continues to be popular, with 63% still running this version. This number is roughly unchanged from a similar poll we conducted a year ago. In our previous blog post we reported that Citrix XenApp 7.x deployments have doubled in this same period, but this new figure suggests that much of the current XenApp/XenDesktop 7.x deployment is concentrated in new farms, rather than upgrades/migrations from XenApp 6.x.

Also, while 19% reported having Citrix XenDesktop 5.x running in their infrastructure, a surprising 16% are still running Citrix XenApp 4.x, despite it having reached end of life.

Considering a migration to Citrix XenApp/XenDesktop 7.x? eG Innovations can help:

eG Enterprise is an invaluable resource to help ensure smooth, successful migrations and new farm launches. Gathering benchmarked performance data from your legacy infrastructure is the best way to know exactly how your new version launch should perform, allowing you to tune your users’ experience before you go live. eG Enterprise makes it easy to eliminate the guesswork.

For detailed information about Citrix XenApp and XenDesktop performance management, please read our free white paper, Five Common Citrix XenApp and XenDesktop Performance Challenges – DOWNLOAD NOW.

Also, please note that the popular webinar Top Eight Best Practices for Deploying Citrix XenApp and XenDesktop 7.6 is available on-demand. This webinar discusses important, field-proven best practices to ensure success in your Citrix XenApp and XenDesktop 7.x deployments, whether you are planning a new farm or looking into migration from a legacy version. To watch now, CLICK HERE.

Citrix XenApp / XenDesktop 7.x Adoption Growing Rapidly


As part of our Citrix XenApp and XenDesktop 7.x webinar in late August, we polled the 500+ attendees to find out where they were with the Citrix XenApp/XenDesktop 7.x rollout:

chart

These numbers indicate the rising adoption of XenApp/XenDesktop 7.x in live deployments, as they are roughly double the adoption percentages we collected only one year ago.

Considering the move to Citrix XenApp / XenDesktop 7.x? eG Innovations can help:

Our on-demand webinar Top Eight Best Practices for Deploying Citrix XenApp and XenDesktop 7.6 features Rob Beekmans, Senior Consultant with PQR and Srinivas Ramanathan, CEO of eG Innovations. The presenters discuss important, field-proven best practices to ensure success in your Citrix XenApp and XenDesktop 7.x deployments. To watch now, CLICK HERE.

How to Detect and Resolve Five Common Citrix XenApp and XenDesktop Performance Challenges [Webinar]


Five Common Citrix XenApp and XenDesktop Performance ChallengesPeak performance and a positive user experience are the keys to the success of Citrix XenApp and XenDesktop deployments to virtualize your applications and desktops. When application slowness occurs – and users notice – productivity and business revenue can be negatively impacted.

Join us for the ‘ How to Detect and Resolve Five Common Citrix XenApp and XenDesktop Performance Challenges ‘ live webinar to learn how to optimize your virtualized Citrix infrastructure for peak performance and end user satisfaction.

Date: Wednesday, June 3, 2015
Time: 11:00 AM PT | 2:00 PM ET | 7:00 PM UK | 8:00 PM CET

Register Now

Bala Vaidhinathan, CTO of eG Innovations, a Citrix-Ready Partner, will help you discover how to address common performance challenges as well as discuss Citrix performance monitoring best practices, including how you can:

  • Resolve user complaints at the helpdesk, without escalating issues to Citrix experts
  • Troubleshoot and resolve Citrix logon slowness issues quickly
  • Find the root-cause of “Citrix is slow” complaints and determine what is causing the problem – i.e., network, VMware, Active Directory, application, Citrix, storage, etc.
  • Respond to ‘my browser is slow in Citrix’ – is it the browser users are accessing or something else?
  • Go from reactive to proactive monitoring of your Citrix services and keep users satisfied and productive

Register Here 

We look forward to seeing you online!

Making IT Service Management Simple and Proactive


One of the big challenges that enterprises face with monitoring tools relates to “false alerts”. Administrators often get too many alerts when nothing is wrong. So very often, they end up turning the thresholds up in such a way that they don’t get many alerts. If this is done for all the metrics collected, this may end up defeating the purpose of having a monitoring system!

Setting thresholds for metrics being collected by the monitoring system is often a challenge. Many a times this is done manually and requires a lot of domain knowledge and expertise. Often, the threshold settings also have to be done differently from one server to another (a bigger server can take more load than a smaller one).

Many new age monitoring systems have used analytical techniques that use historical performance data to intelligently set thresholds for metrics. As we have discussed in a new whitepaper, even such approaches have challenges. The new whitepaper “Make IT Service Monitoring Simple and Proactive with Intelligent Thresholding and Alerting” touches upon these and many other topics that have to be considered when determining how thresholds are computed for metrics and how alerting is done by the monitoring system.

Related links:

All whitepapers from eG Innovations: http://www.eginnovations.com/whitepaper/whitepaper-request.htm

Configuration Monitoring Can Help with Root-Cause Diagnosis!


Historically, configuration monitoring has been looked at primarily for compliance – to see what software and hardware is in which servers and which locations and to make sure that standard procedures are being followed for software deployment (e.g., is antivirus software installed and running on all the servers?).

We have recently added configuration and change tracking capabilities in the latest eG Enterprise version 5.2 because of the close tie we see between configuration and performance monitoring. An improper reconfiguration of a server, application, or network device can result in performance degradations that can impact the quality of service to the end user.

Our goal in adding configuration tracking capabilities to eG Enterprise was not to create yet another CMDB, but to augment our root-cause diagnosis system to do more – to get closer to the real root-cause of a problem. We felt that there are several scenarios in which configuration and change tracking can help us get closer to the root-cause of a problem. We believed that the ability to view configuration metrics from the same web-based console, to correlate configuration changes quickly with performance alerts, and to do so without requiring additional software agents to be installed on the servers (the same eG single agent can be used for configuration monitoring as well) would be key benefits to our customers.

Often we think of configuration changes as being user initiated. With an increasing adoption of automation and agile ways of provisioning VMs and reconfiguring them, many configuration changes are automatically initiated. As we found out recently, sometimes configuration changes can also occur because of issues in the underlying infrastructure design.

Given this background, it was fulfilling to see our vision in action! A few weeks ago, one of the enterprise accounts we were working with had a particularly puzzling issue that was business impacting. They had just moved their infrastructure and key services to a virtualization platform (VMware vSphere), hoping to get some of the benefits of virtualization. However, soon after they received user complaints about a number of issues. Many of their administrators questioned the architecture team’s move to adopt virtualization and this was pointed out as the reason for the problem.

In this new video, we have documented our real-world experience in working with this enterprise to troubleshoot this series of service outages they were seeing that could have cost them thousands of dollars in lost revenue and loss of customer goodwill. Using the integrated performance and configuration monitoring capabilities of eG Enterprise, we were able to analyze the problem, propose a solution and fix the problem within just a few hours. To appreciate the value of integrated performance and configuration monitoring, click here to see this new presentation titled “A Real-World Example of Why You Need Integrated Performance and Configuration Monitoring” >>>

Five Myths of Virtualization Management


The virtualization market has seen a dramatic growth in the last few years. Many recent industry surveys have pointed that a majority of enterprises are over 30% virtualized. Monitoring and management has become crucial as virtualization further penetrates the enterprise. In this article, we consider five of the most common misconceptions about virtualization monitoring and management.

  • Myth 1: Virtualization makes monitoring easier because there are fewer physical servers involved.
    An earlier article discussed why this is not really the case.
  • Myth 2: Virtualization offers ways to reserve resources. Therefore, you can just reserve resources for your VMs and they will not interfere with each other.
    Two reasons why i say this is a myth. First, not all resources can be completely reserved (yet) with most virtualization platforms. This is especially true for network and storage resources. Secondly, if you just go about statically reserving resources, you are not really benefiting from resource sharing. So most environments do not use static resource reservations.
  • Myth 3: Virtualization technology allows VMs to be provisioned rapidly on-demand. The virtualization team’s job is  to provide VMs and they can operate independent of the enterprise IT operations teams.
    This is a myth because as critical applications are deployed on virtual machines, it will be important to determine when a problem happens, where is the root-cause: is it the network? database? web server? middleware? or it is the virtual machine or is it the physical machine? or storage? If the virtualization team works in isolation, as a silo, it will not be possible to get end-to-end, top-to-bottom visibility into all the components involved in supporting a critical business service. This in turn will result in ineffective and inefficient operations management.  Click here to view a presentation that explains why you should not be monitoring virtualization as another infrastructure silo.
  • Myth 4: Virtualization platforms offer a lot of metrics. These metrics reveal all I need to know to monitor my VM infrastructure.
    Yes, you get a lot of metrics from the virtualization platform – from these metrics, for example, you can find out which VM is taking up a lot of CPU. However, you cannot find out from these metrics why the VM is taking up CPU – is it a specific runaway process? is it load? etc. Hence, you need monitoring tools that go beyond just showing the virtualization platform metrics in another graphical interface.
  • Myth 5: Virtual desktops are just VMs. So the same tools used for monitoring virtual servers can be used for monitoring virtual desktops.
    This is a topic i have covered earlier. In a VDI environment, it is critical to monitor users,  not just VMs. This is because the workload of a VM depends on which user is logged in to the desktop and what  applications he/she is using.

If you are interested, click here to view an on-line presentation goes into more details on these five common myths of virtualization management.