eG Innovations Launches the eG Enterprise Blueprint for Citrix Lifecycle Management and Citrix Workspace Cloud


CitrixReadyeG Innovations is pleased to announce the availability of the eG Enterprise Blueprint as part of today’s launch of the Citrix Lifecycle Management solution for Citrix Workspace Cloud. Now, eG Enterprise’s end-to-end, answer-focused performance management capabilities can be deployed into any 7.x Citrix environment with a single click, offering the fastest and simplest way to begin seeing exactly how slowdowns anywhere in your infrastructure are impacting your end-users’ experience.

“We are delighted to be partnering with Citrix around Citrix Cloud Workspace and Lifecycle Management,” remarked Matt Wrabley, VP of Business Development for eG Innovations. “We see Citrix Workspace Cloud and its lifecycle management as a great way to accelerate deployment and management of virtual desktops and applications. The eG Enterprise blueprint for Citrix applications makes our industry-leading performance monitoring solution available as a one-click install for any Citrix solution. With this blueprint, customers can deploy Citrix solutions and manage them in a few seconds.”

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As a long-standing Citrix Ready partner, eG Innovations has worked closely with the Citrix team to ensure day-one integration with this next-generation, cloud-based management solution. Citrix’s forward-thinking vision for the management of the Citrix Workspace Suite focuses on accelerating time-to-value, facilitating repeatability in deployments and enhancing IT productivity, efficiency and value. This vision aligns perfectly with eG Innovations’ mission, to provide leading-edge unified monitoring capabilities across today’s hybrid infrastructures and automating performance management for Citrix Workspace services.

For more information about today’s Citrix Lifecycle Management and the Citrix Workspace Cloud launch, visit the Citrix Lifecycle Management page.

To learn more about the eG Enterprise suite for Citrix performance monitoring, request a free trial or get a quick demo, visit our Citrix Monitoring information center.

Going Beyond IT Performance Management: A Strong Foundation for IT Security and Compliance


Did you know that eG Enterprise offers far more than IT performance monitoring?

As our customers know, eG Innovations provides exceptional IT performance management or as our tagline says, “total performance visibility,” but that’s really just the beginning of the story. Going Beyond is a periodic post where we talk about other, somewhat less well known eG Enterprise capabilities and features. This week, we’ll discuss some of eG Enterprise’s outstanding capabilities to proactively manage critical IT security and compliance tasks.

eg-innovations-it-security-and-complianceAs recently as last week the news has been filled with new security breaches in social media, e-commerce and healthcare, and the sheer numbers involved can be staggering. Thousands, tens of thousands, and sometimes millions of records are reported to be exposed to identity theft and other dangerous outcomes. As the potential risk grows, the government’s response traditionally involves requiring more detailed reporting by IT departments. And inside of individual organizations, increased exposure to risk often results in internal IT security and compliance policies designed to preempt legal requirements and market-driven expectations.

In particular, the healthcare and financial industries are subject to extensive government mandated documentation of access to IT resources.  Companies in these industries must participate in audits that are focused on administrative and end-user access to and usage of resources. For example, when a bank or medical facility has an upcoming audit, the Security or Compliance Officer will likely request documentation relating to most or all of the following:

  • Administrative access
  • System security
  • Change control
  • Resource access
  • Mechanisms to safeguard against inappropriate user activity

Without an end-to-end monitoring solution to rely on, the IT organization and the security/compliance groups can only communicate reactively rather than proactively, and thus must expend countless extra man-hours to meet the documentation demand by tracking down information from various siloed resources.

Fortunately, eG Enterprise has a solution for this ongoing (and escalating) situation.  Its standard web-based reports enable your team to easily fulfill required security/compliance audit requests, as well as meet internal company policies, all from a single, user-friendly interface. Centralized data collection and reporting eliminates errors, saves time and reduces the stress often associated with these critical tasks. Further, the reports can be automatically generated on a scheduled basis, or ad hoc anytime.

For a detailed description of how eG Enterprise expedites security auditing, we have assembled a solution brief entitled, Unified Monitoring and Reporting for IT Security and Compliance. This document describes how organizations can use eG Enterprise’s prebuilt reports to quickly and accurately document all required data related to access, security, and verification. Download Here

These embedded security and compliance capabilities are included at no additional charge, and we encourage our customers to utilize these time-saving features to take a step beyond “total performance visibility.”

eG Enterprise Solution Brief: Unified Monitoring and Reporting for IT Security and Compliance

Running Well: IT Problems in the News


IT-problems-in-the-news-performance-managementLast week’s news put a bright spotlight on how much impact IT professionals have on our world. Unfortunately, it’s the bad news that gets the headlines, from a configuration error at NYSE down to a single router “glitch” for United Airlines, but there is a positive side to the unfortunate delays and lost productivity from the past few days. These outages, whose negative impact was thankfully limited, have given many outside of the IT world a brief, visceral understanding of all the work that goes into the interdependent, global technology ecosystem we live in. Inside companies around the globe, executives may have taken an extra moment last week to appreciate the solid IT pros THEY have on the job, keeping their business running, and running well.

Here at eG Innovations, we live and breathe IT performance, because this is where the rubber meets the road, so to speak, for our clients. The driving goal behind our unified performance solution, with specific emphasis on Citrix monitoring, Java application monitoring, SAP monitoring and others, is to provide you with immediately actionable information about slow-downs and outages throughout your network, beyond just data and metrics. While most of our customers focus on preventative and proactive performance management, we’d like to throw in a mention that our Correlative Intelligence engine is a time-tested technology for dramatically reducing MTTR when outages do occur.

To learn more, below is a link to what our customers say about how our eG Enterprise technology helps them keep their IT engines running, and running well: http://www.eginnovations.com/web/usersurvey.htm

eG Innovations Rated Niche Player in Gartner’s Magic Quadrant for IT Event Correlation & Analysis, 2010


Gartner recently released its Magic Quadrant for IT Event Correlation and Analysis, 2010. This Magic Quadrant addresses mature and emerging products that help IT organizations consolidate, analyze and respond to component-level IT infrastructure events, improve event-to-incident/problem resolution processes, and improve alignment between events and business-oriented IT services.

Compared to the past, this year Gartner laid down stringent criteria for vendors to be included. These criteria included:

  • At least 250 non-service provider clients in production
  • At least five reference accounts in the client base
  • At least five clients actively monitoring more than 5000 elements
  • Global sales and support on at least three continents
  • The product must support the following functionality:
    Process fault and performance events, process events from two or more of  the IT element types (server, network, storage, security, database, application), scale to more than 10,000 monitored elements and  have its own event collection mechanisms and proven ability tointegrate and consolidate events from third-party sources.
  • Process an automated out of the box ability to correlate events through state based correlation at the element level, correlation based on casual rules
  • Have the ability to present element and application event data to IT operations staff

While several vendors did not meet these criteria, eG Innovations qualified. In fact, if you take away the usual suspects – HP, BMC, CA, IBM, Microsoft, NetIQ, Quest, and EMC – eG Innovations ranked second, thereby significantly improving our position compared to the previous MQ.

Referring to eG Innovations’ strengths, the MQ highlights the following capabilities of eG Enterprise: